PRIVACY POLICY

Last updated: December 11, 2025

Russell’s BBQ (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data when you visit eatatrussells.com or make a purchase.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name

  • Email address

  • Shipping/billing address

  • Payment details (processed securely through our payment partners)

  • Messages sent through our contact forms

Information Collected Automatically

When you use our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

This helps us improve site performance, security, and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you about orders, updates, or support requests

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Detect and prevent fraud

We do not sell your personal information.

3. How Your Information Is Stored & Protected

We take reasonable measures to keep your information safe, including secure servers, encryption, and trusted third-party payment processors. No online system is 100% secure, but we work hard to protect your data.

4. Sharing Your Information

We may share your information only with:

  • Payment processors

  • Shipping carriers

  • Email or marketing service providers

  • Tools that help us operate our website

These partners only receive the data required to perform their service.

We never sell or rent your personal data.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Improve site functionality

  • Analyze traffic

  • Support marketing efforts

You can disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your information

  • Request deletion of your data

  • Opt out of marketing communications

  • Limit cookie tracking

To make a request, contact us at hello@eatatrussells.com.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy periodically. We will post the revised version on this page with a new “Last Updated” date.

10. Contact Us

Questions about this Privacy Policy?
Email us at jon@eatatrussells.com